FAQ

Not satisfied with your order? Contact info@edealsstore.com and we will reply within 24 hours

Put "DISPUTE" in the subject line and let us know what the issue is.

These emails are treated with the highest priority and will resolve your issue faster than opening a complaint at your bank.

In 99% of cases, orders are delivered within the expected delivery time.

Unfortunately, an order may experience delays in the delivery process.

You can inquire about the status via email info@edealsstore.com with our customer service. Please include your order number and send the email from the same email address used to place the order.

These emails are treated with the highest priority.

We believe you shouldn't have to pay too much for a desired product, so we ship products directly from our supplier.

This saves on shipping, storage, and packaging costs, allowing us to offer products at a reasonable price.

The timeframe for processing orders is divided into parts:

Processing Time: The order is approved, quality-checked, and packed. All orders are sent to the fulfillment center for shipping within 48 hours of placing the order.

Delivery Time: This refers to the time required to ship the goods from the fulfillment center to the final destination.

The delivery time is usually 8-16 business days. Please note: If there may be delays in the delivery of your package due to limited capacity in the transport sector.

Not satisfied with your order? Please contact info@edealsstore.com with the subject: DISPUTE and let us know what the issue is.

These emails are treated with the highest priority and will resolve your issue faster than opening a complaint at your bank.

Accepted Payment Methods

At edealsstore.com, we offer secure and convenient payment options for customers in the United Kingdom. You can safely complete your purchase using the following methods:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• PayPal
  

All payments are processed through secure and encrypted payment gateways to ensure your personal and financial information remains protected.

Currency

All orders are processed in GBP (£).

If your bank or card provider uses a different currency, conversion fees may apply based on your provider’s policies.

Payment Authorization

By placing an order on our website, you confirm that:

• The payment method used is yours or you are authorized to use it
  
• The billing details provided are accurate and complete
  

We reserve the right to perform payment verification checks to prevent fraud and unauthorized transactions.

Failed or Declined Payments

If your payment is declined, please:

• Check your card details
  
• Ensure sufficient funds are available
  
• Contact your bank or payment provider
  
• Try an alternative payment method
  

Orders will not be processed until payment is successfully completed.

Secure Transactions

Your security is important to us. All transactions are protected using industry-standard SSL encryption and processed through trusted payment providers. We do not store your full payment details on our servers.

Contact

If you have any questions regarding payments, please contact our support team:

Support Email: info@edealsstore.com
Website: https://www.edealsstore.com